Owner FAQs

Answers to your common questions

  • Are you licensed?

    Yes, we are a licensed Colorado Real Estate company.
  • Can I reach you after hours?

    Yes, we have emergency on call services available 24/7.
  • Can you put the money directly into my account?

    Yes, we can provide direct deposit of funds to your account.
  • Do I need a rental license?

    If your property is located in the City of Boulder your property will need to have a rental license in place. To obtain a rental license the property must pass a rental licensing inspection and you must complete the rental license application process with the City of Boulder.
  • Do I get to see the lease or sign it?

    Our lease is available for you to read and review. Under our property management services, we typically sign the lease on your behalf directly with the tenant. With our lease-only tenant placement services, we will provide you with a lease but you would be signing the lease directly with your tenants.
  • Do you sell real estate too?

    Yes, we have Colorado Real Estate Agents, Realtors, on staff that are experts in helping buyers, sellers, and investment property owners. When you purchase an investment property with one of our Realtors we will provide you with free tenant placement services for your first lease!
  • How is rent collection handled?

    Under our property management services, we will collect the rent on your behalf. Under our lease-only tenant placement services you would collect the rent directly from your tenants.
  • How long of a lease do you sign?

    Lease lengths can vary from one month to a year or longer. We work with you to determine the best strategy and fit for your property and your goals.
  • How much security deposit do you charge the tenant?

    This varies based upon a number of factors including your rental rate and whether or not you allow pets. A typical amount is a security deposit that is equal to one month’s rent.
  • How soon can you start managing my property?

    After an initial meeting including and on-site visit to your property to first decide if we are a good fit, we can typically complete the on-boarding process in just a few days.
  • What type of properties do you manage?

    We manage single family homes, condos, apartments, and furnished corporate housing.
  • What type of reports do I get and how often?

    We provide you with an owner’s portal where you have 24/7 access to your monthly owner’s statements, 1099’s, and communications from us regarding your property. We can also generate additional custom reports for you upon request.
  • Who holds the tenant security deposit?

    Under our property management services, we typically hold the security deposit on your behalf in a security deposit trust account. For our lease-only tenant placement services you would be responsible for holding the security deposit.

1. The prospective tenant has the right to provide to the landlord a portable tenant screening report, as defined in Section 38-12-90219 (2.5), Colorado Revised Statutes and
2. If the prospective tenant provides the landlord with a portable tenant screening report, the landlord is prohibited from: charging the prospective tenant a rental application fee or charging the prospective tenant a fee for the landlord to access or use the portable tenant 1099-5 screening report.

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