The quickest and easiest way to pay your rent is through your Tenant Portal.
Using your Tenant Portal you can review and pay your rent online securely from anywhere with an internet connection, and also submit
maintenance requests, setup automatic payments and reminders.
I want to get a pet. What do I do?
Depending on the property and your lease agreement, you may or may not have the option to bring a pet onto the property. In the case where
it might be an option it would still require that all pets need to be approved in advance in writing, and possibly require additional
security deposit and/or pet fees. Please check your lease agreement and contact us if you have any questions.
I want to move out, but my roommate wants to stay. What do I do?
Requests to change roommates or occupants on your lease agreement need to be approved in advance. Please contact our office to see if this
is an option for your lease agreement.
My lease expiration is coming and I want to move out. What do I do?
Most lease agreements require that you provide sufficient notice to vacate prior to moving out. Even though the lease has and end-date,
most leases will continue on a monthly basis until either party provides a notice to the other. Common notice requirements in lease
agreement are 60-day or 30-day written notice to vacate required. Please check your lease agreement and contact our office is you have
How do I submit a request for maintenance or repairs?
The best way to submit a maintenance request is through your Tenant Portal.
You can also call our office at 303-545-6000. For after-hours maintenance emergencies call 303-442-7666
What if I have a maintenance emergency after hours?
Maintenance emergencies are a situation, which if not addressed immediately can threaten injury to person or severe damage to property.
Examples include: Lock-outs, burst pipes, or flooding. If you have an after-hours maintenance emergency please call us at 303-442-7666.
For a fire, medical, or life threatening emergency call 911.
Who is responsible for paying for repairs & maintenance requests?
Responsibility for repairs and maintenance is outlined in your lease agreement. In general, repairs due to normal wear and tear would be
covered by the Landlord. Repairs due to neglect, misuse, poor housekeeping, and anything outside of reasonable normal wear and tear
would be paid by the Tenant. In such cases, repairs will be made, but you will be charged for the cost of the labor and materials
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1. The prospective tenant has the right to provide to the landlord a portable tenant screening report, as defined in Section 38-12-90219 (2.5), Colorado Revised Statutes
2. If the prospective tenant provides the landlord with a portable tenant screening report, the landlord is prohibited from: charging the prospective tenant a rental application fee
or charging the prospective tenant a fee for the landlord to access or use the portable tenant 1099-5 screening report.
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